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The troubling thoughts re: outsourcing

Watch this space for future problems! There’s a lot going on in the outsourcing world lately. Things like: – Perot Data Systems being acquired by Dell – ACS getting bought by Xerox Add to these deals,...

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Two Views of the Software Market

A Bridge Too Far? In a blogger briefing this week at SAP’s TechEd, SAP CTO, Vishal Sikka, drew a chart of the application software market and what new areas of technology are of interest to the firm....

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Demand this from software vendors

I was getting a briefing last week from a software executive. We got to a point in the conversation where the discussion was focusing on existing products. I moved the conversation to a different...

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Before you do that BPO, Audit, Consulting or other services deal, check out...

Is your services partner wisely spending its/your money???? I’ve spent a lot of money on travel. Over one 10-year period, I went through $2.5 million just on airline travel alone. I think I understand...

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ERP Rigidity – What Agresso Found Out – Key Factors

Image Credit: ZDNet Recently, I attended briefings that Unit4/Agresso held in Boston. These briefings predominately concerned their CODA business unit. In the last year or so, Unit4/Agresso has...

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H-1B Visas, the AFL-CIO and the Need for Change

Get a cup of coffee and read this report. The AFL-CIO has weighed in on the U.S. visa situation (i.e., the situation involving L-1, H-1B and other work permits). They have produced a report titled,...

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Book Review: CMMI for Services

If you’re serious about your service business and you’ve got most of your functions under control, then you’re ready to implement a quality program. One of the best known programs for service firms is...

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The State of Professional Services 2010

The services space in this economy – Major research findings Dave Hofferberth at SPI Research is a good friend and colleague. He covered the services marketplace forever at Aberdeen and is doing even...

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The Cost Difference Between On-Premise and SaaS

A couple of weeks ago, I did a televised webinar with Bob Evans of InformationWeek and two major CIOs: Andy Schlei of Sony Pictures Entertainment and Kate Bass of Valspar. Workday, a SaaS HR and...

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Cash trumps Viability today

If you’re selling software or services, this trend is important I’ve been advising software and services clients that a sea change in buyer values has occurred. Old buyer sales propositions won’t work...

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